Returns Policy

We offer a 14-day cooling off period, during which you can return any stock items that you are not completely satisfied with for a refund or exchange. The 14-day period starts from the date of purchase.

To be eligible for a return, the item must be unused and in the same condition that you received it, and must be returned in its original packaging with a valid receipt or proof of purchase. Please note that certain items are exempt from being returned. These include customised products made to order and opened food contact material packaging , this list is not exhaustive. If your return is approved, we will process your refund to your original method of payment within 14 days.

If you receive any faulty or damaged items, please contact our customer service team immediately on 066 7118200 as soon as possible to arrange for a replacement, or refund.

To avoid any issues, we kindly ask you to carefully read the product description and check sizes before making your purchase.
Please note that we are only liable to pay postage where goods are faulty, damaged, or not as described.
If you are returning an item simply because you changed your mind, you will be responsible for paying for your own postage costs.
We reserve the right to refuse returns if we suspect any fraudulent activity or abuse of our returns policy.

We hope that you will be completely satisfied with your purchase, but if you have any questions or concerns, please don't hesitate to contact us on 066 7118200.
We will do our best to assist you and ensure that your experience with us is a positive one.